
28028 0 Operator's Handbook®Monarch 9855Printer ®©2003 Avery Dennison Corp. All rights reserved. TC9855OH Rev. AJ 5/15 2345678901Ship From:Da
1-2 Operator's Handbook Audience The Operator's Handbook is for the person who prints and applies labels. Using this Manual Following i
9-4 Operator's Handbook 7. Rub the cotton swab across the supply sensor and die cut sensor and remove any build-up. 8. Clean the build-up i
Care & Maintenance 9-5 Replacing the Printhead You may have to replace the printhead if it is damaged or worn-out. For example, you may see 6
9-6 Operator's Handbook 6. Carefully unplug the cable from the printhead as shown. The printhead is sensitive to static electricity, which c
Care & Maintenance 9-7 Note: Make sure the printhead cable does not touch the ribbon roll. 10. Clean the new printhead with a cotton swab dipp
9-8 Operator's Handbook
Diagnostics & Troubleshooting 10-1 DIAGNOSTICS & TROUBLESHOOTING This chapter explains how to perform simple diagnostic functions such as ch
10-2 Operator's Handbook Printing a Test Label 1. From the Diagnostics Menu, press or until you see DIAGNOSTICS User Diag 2.
Diagnostics & Troubleshooting 10-3 Checking Supply Quality The printer continuously stores data from the most recent 16 supplies printed to ch
10-4 Operator's Handbook Using Password Protection The password protection feature prevents formats, graphics or fonts from accidentally bei
Diagnostics & Troubleshooting 10-5 7. If you do not want the user to enter a password before they can delete formats, graphics, fonts, or acces
Getting Started 1-3 Unpacking the Printer After you unpack the printer, you should have the printer, a power cord, and a ribbon take-up core (may
10-6 Operator's Handbook Troubleshooting This section helps you correct some problems that may occur. Problem Action Error message appears
Diagnostics & Troubleshooting 10-7 Problem Action Backing paper is wrapped around platen or peel roller. Carefully remove the backing paper.
10-8 Operator's Handbook Common Errors Errors 001 to 405 and 429 to 435 are data errors. This type of error indicates that incorrect data w
Diagnostics & Troubleshooting 10-9 611 Font, bar code, or density in the batch does not fit the format. 612 The data in this line of the batc
10-10 Operator's Handbook 757 Load supplies (supply length mismatch), because the calibrated supply length differs by plus or minus .25 inch
Specifcations A-1 SPECIFCATIONS Printer Height: 12.5 inches (318 mm) Width: 12 inches (305 mm) Depth: 13 inches (330 mm) with the optional 13.
A-2 Operator's Handbook Printing Method: Thermal Transfer (ribbon) or Thermal Direct Print Speed: 2.5 ips (64 mm) default for all serial bar
Specifcations A-3 Supplies For high temperature or high humidity environments, contact us for supply recommendations. Continuous (non-indexed) su
A-4 Operator's Handbook String Tag Supplies Widths: 0.90 inches (23 mm) minimum 2.0 inches (51 mm) maximum Lengths: 0.78 inch (20 mm) mi
Specifcations A-5 Ribbon Specification Do not leave ribbon in sunlight, high temperatures or humidity. Ribbon Type: Standard or High Energy Rib
1-4 Operator's Handbook 9445™ Printer Online Emulation The 9855 printer using 203 dpi (dots per inch) printing supports 94x5 emulation. You
A-6 Operator's Handbook Cable Pinouts The following tables show the connector pins for a 9-pin to 25-pin (119806) cable or a 25-pin to 25-pi
Accessories & Options B-1 ACCESSORIES & OPTIONS Accessories ♦ 926™ Knife ♦ 927™ Catch Tray ♦ 928™ Stacker ♦ 935™ Rewind ♦ 938™ Verifi
B-2 Operator's Handbook Packaging Materials Use the following part numbers to order the appropriate packaging materials should you need to shi
Accessories & Options B-3 Ethernet Information We offer internal and external Ethernet connectivity solutions. These solutions make it easy to
B-4 Operator's Handbook
Menu Structure C-1 MENU STRUCTURE Press Escape/Clear to see the Main Menu. Use or to scroll through options. Press Enter/Pause when you see th
C-2 Operator's Handbook
Glossary G-1 GLOSSARY The following terms will help you use this manual. continuous mode Mode in which the printer prints all the labels in the bat
G-2 Operator's Handbook
Index 1 INDEX A about fonts ... 8-8 accessories ... B-1 adjusting backfeed distance ... 4-14 cut posi
Getting Started 1-5 Establishing Communications Before the printer can accept print jobs from the host, you must: ♦ Connect the communication cab
2 Operator's Handbook H high energy ribbon ... 3-4 I IEEE-1284 ... 5-5 information printing ...
Index 3 information ... 8-7 printing True Type fonts ... 8-8 R radio frequency ... 0-3 ribbon high energy
4 Operator's Handbook
28028 0 Avery Dennison170 Monarch LaneMiamisburg, OH 453421-800-543-6650 (In the U.S.A.)1-800-387-4740 (In Canada)www.monarch.averydennison.com
1-6 Operator's Handbook Using the Control Panel The control panel has a two-line LCD display, 2 status lights, and five buttons. The contro
Getting Started 1-7 Escape/Clear: ♦ When an error is present, clears the error. ♦ When a job (batch) is printing, cancels the print job (batch).
1-8 Operator's Handbook To display menu options, press or . 1. When the screen displays a right arrow, press to display more options.
Loading Supplies 2-1 LOADING SUPPLIES This chapter describes how to load: ♦ a roll of supply ♦ fan-fold supply ♦ a roll of tag supply. There are
2-2 Operator's Handbook Loading Labels or Tags Make sure the printer is configured for the correct supply type. 1. Open the cover. 2. Unlo
Loading Supplies 2-3 4. Place the roll of supply on the supply holder. For labels, the supply unrolls from the top or the bottom. For tags, make
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Avery Dennison Corp. reserves the r
2-4 Operator's Handbook For fan-fold supplies, lay the label strip over the supply holder and across the supply guide so that a few inches ext
Loading Supplies 2-5 For tag supplies using the optional knife, feed the supply through the knife. Make sure at least 0.5 inches of supply is past
2-6 Operator's Handbook 9. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. 10. Close the pr
Loading Supplies 2-7 Loading Labels for the Optional Peel Mode Peel mode is an option that must be purchased separately. In peel mode, the printer
2-8 Operator's Handbook 3. Feed the backing paper over the peel bar. 4. Feed the backing paper through the lower opening of the exit cover.
Loading Supplies 2-9 5. Close the printer's cover. 6. Press Feed/Cut to position the supply under the printhead. Using the Optional Tear Bar
2-10 Operator's Handbook Using String Tag Supply String tags are used in a variety of applications, such as jewelry tags and item marking. S
Loading Supplies 2-11 5. Place the roll of supply on the supply holder with the strings facing out. 6. Adjust the supply holder guides so the side
2-12 Operator's Handbook 10. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. 11. Close the pr
Loading Ribbon 3-1 LOADING RIBBON This chapter describes how to load a ribbon roll. There are different ribbon requirements for the three types of s
Table of Contents i TABLE OF CONTENTS GETTING STARTED ... 1-1 Au
3-2 Operator's Handbook Loading Ribbon Make sure the printer is configured to use a ribbon. To load ribbon: 1. Open the cover. 2. Unlock t
Loading Ribbon 3-3 6. Remove the new ribbon from the package as shown. Do not wrinkle or crush the new ribbon. 7. Slide the ribbon onto the back
3-4 Operator's Handbook 12. Remove any slack in the ribbon by turning the take-up reel clockwise. 13. Hold the printhead assembly by the pri
Loading Ribbon 3-5 High Energy Ribbon Limitations When using the high energy ribbon option: ♦ Use a print speed of 2.5IPS (inches per second). ♦ P
3-6 Operator's Handbook
Setting Supply Options 4-1 SETTING SUPPLY OPTIONS This chapter explains how to select the supply type, ribbon, speed, feed mode, backfeed, print pos
4-2 Operator's Handbook The options are listed in the table below. Option Choices Default Supply Type Aperture/Die Cut/Black Mark/Continuous
Setting Supply Options 4-3 Setting the Supply Type You can print on aperture, black mark, die cut, or continuous supplies. You have to tell the p
4-4 Operator's Handbook Setting the Ribbon You have to tell the printer if your supplies require a ribbon. To change the setting, from the
Setting Supply Options 4-5 Setting the Speed You can change the print speed for bar codes or graphics. If you select "default" for spee
ii Operator's Handbook LOADING RIBBON ... 3-1 Loading Ri
4-6 Operator's Handbook Setting the Feed Mode You can use continuous or on-demand printing. On-demand printing allows you to remove a label
Setting Supply Options 4-7 Setting the Backfeed Backfeed works by advancing each printed label to the desired dispense position. Once that label
4-8 Operator's Handbook Changing the Position Settings This menu includes selections to change the print, supply, margin, cut, and dispense po
Setting Supply Options 4-9 To change the setting, from the Main Menu, select Setup, Supply, then Positioning. Then, follow these steps. 1. Press
4-10 Operator's Handbook Setting the Supply Position This function adjusts the machine to print at the vertical 0,0 point on the supply. Not
Setting Supply Options 4-11 Setting the Margin Position This function adjusts where the format prints horizontally on the supply. The adjustments a
4-12 Operator's Handbook Setting the Cut Position This function adjusts where the tag is cut. The printer adjusts the cut position according
Setting Supply Options 4-13 Setting the Dispense Position This function adjusts the stopping point of the label. To change the setting, from the Mai
4-14 Operator's Handbook Setting the Backfeed Distance This is the amount to move the label backwards. The backfeed distance cannot be greate
Setting Supply Options 4-15 Using Batch Separators A batch separator is an extra tag printed in between batches with a pinstripe pattern. If you
Table of Contents iii SETTING COMMUNICATIONS ... 5-1 Setting the Baud Rate ...
4-16 Operator's Handbook Using Skip Index You can use the skip index mode to skip (or ignore) a sense mark and print an image over multiple
Setting Supply Options 4-17 Setting the Knife Control You may notice unevenly cut tags on one end or the other of your supply (one end may appear
4-18 Operator's Handbook Setting the Error Action The recovery action from an error condition is in the Setup, Supply Menu. You can change ho
Setting Supply Options 4-19 Normal (default) The printer errors and the condition causing the error is displayed. The error must be cleared before
4-20 Operator's Handbook Setting the Print Contrast The print contrast controls the darkness of the printing on your supply. The range is -
Setting Supply Options 4-21 Feed/Cut acts as a toggle switch to change the value by 10 or 1. For example, to make the contrast 50 (from the default
4-22 Operator's Handbook Enabling the Verifier The verifier scans and checks the quality of bar codes as they are printed. The optional ver
Setting Communications 5-1 SETTING COMMUNICATIONS This chapter tells you how to set the serial or parallel communication values. These values provi
5-2 Operator's Handbook Setting the Baud Rate To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. If p
Setting Communications 5-3 Setting the Stop Bits To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. Then, f
iv Operator's Handbook Memory Guidelines ... 6-17 Setting Batch
5-4 Operator's Handbook Setting the Flow Control To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. T
Setting Communications 5-5 Using Parallel Communications The parallel communications menu allows you to set the values for the active parallel por
5-6 Operator's Handbook Setting the Mode To change the setting, from the Main Menu select Setup, Port Settings, then Parallel Comm. Then, fol
Setting Defaults 6-1 SETTING DEFAULTS This chapter explains how to select the monetary sign, secondary sign, decimal places, slashed zero, power-up
6-2 Operator's Handbook The default options are listed in the table below. Option Choices Default Monetary sign None/USA/UK/Japan/ Germany/Fr
Setting Defaults 6-3 Setting the Monetary Sign You can also select None if you do not want a monetary sign to print in price fields. The monetary
6-4 Operator's Handbook 2. Press Enter/Pause. The current setting is displayed, for example: MONETARY SIGN USA 3. Press or
Setting Defaults 6-5 Setting the Number of Decimal Places You can set the printer for 0, 1, 2, or 3 places after the decimal in a price field. In
6-6 Operator's Handbook 3. Press or until you see the option you want. Then press Enter/Pause. Press Escape/Clear until you see the Mai
Setting Defaults 6-7 2. Press Enter/Pause. The current setting is displayed, for example: PROMPT SET English 3. Press or until you
Table of Contents v DIAGNOSTICS & TROUBLESHOOTING ... 10-1 Factory Set Password ...
6-8 Operator's Handbook Using Flash Storage Flash storage allows packets (with "R" or "N" selectors) to be stored in fla
Setting Defaults 6-9 Disabling Image Errors You can disable image error reporting. Image errors occur when there is a problem producing a complete
6-10 Operator's Handbook 4. Press Escape/Clear until you see the Main Menu. Ignoring Configuration Packets You can ignore all online configur
Setting Defaults 6-11 Using Error Retry Mode You can set the printer to enable or disable error retries. The default is enabled, which means the pr
6-12 Operator's Handbook Adjusting the Image Length Using this setting requires continuous (non-indexed) supply. The printer ignores this set
Setting Defaults 6-13 To change the setting, from the Main Menu, select Setup, then Defaults. Then, follow these steps. 1. Press or until you
6-14 Operator's Handbook Using Flash Memory The flash memory options are listed in the table below. Option Choices Default Format Flash
Setting Defaults 6-15 CREATING FLASH FILE SYSTEM 1 The printer's flash memory is cleared and reformatted. This process may take several
6-16 Operator's Handbook Packing Flash Memory Packing flash memory permanently removes any deleted files from memory. Periodically select thi
Setting Defaults 6-17 Memory Guidelines Use these basic guidelines when storing files in your printer's memory. ♦ Your printer may have vola
vi Operator's Handbook
6-18 Operator's Handbook Setting Batch Options You can select Batch Options to change, which prompts appear during Batch Entry mode and set
Using Scripts 7-1 USING SCRIPTS This chapter explains how to load, enable, and delete scripts. You can also enable status polling and immediate com
7-2 Operator's Handbook Initial Script Startup Procedures Before you can start using a script, check the following items: ♦ Check to see
Using Scripts 7-3 Downloading a Script Follow these instructions to download a script from the MS DOS prompt. Set the communication parameters us
7-4 Operator's Handbook Enabling a Script The script must be enabled before you can use it. To enable or disable a script: 1. From the Scri
Using Scripts 7-5 Deleting a Script You can delete a script from the printer's memory. To delete a script: 1. From the Script Menu, press
7-6 Operator's Handbook Enabling Status Polling Status polling allows you to obtain information about the readiness of the printer and the c
Using Scripts 7-7 Using Immediate Commands Your System Administrator can use immediate commands to reset the printer or cancel and repeat batches.
7-8 Operator's Handbook
Printing 8-1 PRINTING This chapter explains how to ♦ use on-demand mode printing. ♦ print an error label. ♦ print, pause, restart, cancel, and r
Getting Started 1-1 GETTING STARTED The Monarch® 9855® printer lets you print text, graphics, and bar codes on thermal transfer (ribbon) and thermal
8-2 Operator's Handbook Note: If the printer will be unused for extended periods of time, we recommend leaving the printhead unlatched. An o
Printing 8-3 Pausing a Batch You can pause printing by pressing Enter/Pause. You may want to interrupt a batch to make adjustments for: ♦ Loadin
8-4 Operator's Handbook Canceling a Paused Batch You can cancel a paused batch, delete a format, graphic, or font in memory, or all the batc
Printing 8-5 3. To cancel all the batches (including the paused batch), press or until you see PAUSE MENU Cancel All and press Enter/Pau
8-6 Operator's Handbook Press , then press Enter/Pause. You return to the Pause menu. If you select "Yes," these prompts delete A
Printing 8-7 Special Printing Considerations Keep in mind the following special printing considerations. Maximum Print Speed Printing Method Prin
8-8 Operator's Handbook Printing TrueType® Fonts TrueType® fonts are available on this printer. TrueType fonts are scalable and the charact
Care & Maintenance 9-1 CARE & MAINTENANCE This chapter tells you how to ♦ clear label jams and clean the printer. ♦ replace a printhead. C
9-2 Operator's Handbook You may need to clean the printhead, sensor, and platen roller: ♦ if there is any adhesive build-up in the supply pat
Care & Maintenance 9-3 4. Clean the platen roller when you see significant adhesive build-up or a label is wrapped around the platen roller. U
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